Frequently asked questions

Dogs are den animals by instinct. The raised, hooded design creates an enclosed, protected space — like the dens their ancestors slept in — which helps anxious dogs feel safe enough to properly switch off. The plush traps their body heat, the hood softens light and noise, and the bolstered rim supports their head and neck. The result most owners report: a calmer dog, deeper sleep, and fewer restless nights.

Most dogs crawl in on the very first night with no encouragement at all. If yours is a slow starter, place the bed somewhere they already like to rest and pop a treat or favorite toy inside the hood — most come around within a few days. And if they don't take to it, you're covered by our 30-night money-back guarantee, so there's zero risk in trying.

Absolutely. Cats love the enclosed hood even more than most dogs — it mimics the hidden, covered spots they instinctively seek out. Plenty of our customers report the cat claiming it before the dog gets a chance.

Yes. There are no loose parts, zippers, or electronics — just soft, breathable plush over a supportive base. Senior dogs especially appreciate the self-warming plush and the raised rim for head and neck support, and many owners tell us their older dogs settle in faster than expected.

Match your dog's weight to the size:

• Small (20"/50cm) — up to 12 lbs · Chihuahua, Yorkie
• Medium (26"/65cm) — 12–22 lbs · Pug, Corgi
• Large (32"/80cm) — 22–32 lbs · Frenchie, Beagle
• XL (40"/100cm) — 32–42 lbs · Husky, Labrador

Between two sizes? Always size up — the extra room helps them nest and curl comfortably.

Hand or machine wash cold (under 30°C) and air dry naturally — skip the dryer to keep the plush soft and fluffy. The waterproof base wipes clean in seconds for everyday messes, and the material stands up well to shedding and odors.

Completely normal. We compress the bed for shipping, and it fluffs back to its full shape within 24 hours of unboxing. Give it a gentle shake when it arrives to speed things along.

Orders are processed within 1–2 business days and arrive 3–6 days after that. You'll get a tracking number by email the moment your order is on its way.

Nothing — shipping is free on every order, every size, no minimum.

As soon as your order ships, we email you a tracking link. If you haven't received it within 2 business days of ordering, check your spam folder first — then reach out through our contact page and we'll chase it down for you.

Simple: give your dog 30 nights in the bed. If they're not calmer and sleeping better — or you're unhappy for any reason at all — contact us and we'll refund you in full. No questions asked, no hoops. We can only offer this because the overwhelming majority of dogs take to the bed fast.

If your order hasn't shipped yet, yes — contact us as soon as possible with your order number and we'll update or cancel it. Once it's shipped we can't redirect it, but the 30-night guarantee still has you covered either way.

Double-check the code is entered exactly as written (no spaces) and that it's applied at checkout. Note that only one discount code can be used per order. Still stuck? Send us a message and we'll sort it out.

We're a small team of dog people on a mission to give owners their peace and quiet back — humanely, safely, and effectively. From our Pro Bark Deterrent to the Anxiety Bed, everything we make is built around one idea: a calm dog is a happy dog (with a happy human). Over 12,000 dogs are resting easier with QuietPaw.

Yes — the bed holds a 4.8/5 average across 2,340 reviews, and the stats we publish come from 1,200+ post-purchase surveys of real customers. We publish the full rating breakdown (including the 3-star and below reviews) on our Customer Reviews page, because we'd rather be honest than perfect.

The fastest way is our contact page — we usually reply the same day. We're a small team, so you'll be talking to a real person who actually knows the product.