FAQ

FAQ

Common
Questions

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Works on most dogs aged 6 months to 8 years across all breeds and sizes. The three-mode system lets you find the right frequency for your dog. It does not work on deaf or severely hearing-impaired dogs. Allow up to 2 weeks for stubborn barkers.
Yes — the 50-foot range is designed exactly for this. Works through chain-link fences and open spaces. Solid walls and thick concrete fencing may reduce effectiveness. Aim in a clear line of sight for best results.
Many dogs respond within seconds of the first use. Others may take 3–14 days of consistent use before the association is fully established. If one frequency mode isn't producing results, switch to another — this is the key advantage of the triple-mode design.
It works effectively through chain-link fences, window screens, and open spaces. Solid concrete walls and very dense fencing will reduce the range. For best results aim the device with a clear or semi-clear line of sight toward the dog.
Full 30-day money-back guarantee. If it doesn't work for you for any reason contact our support team and we'll issue a complete refund — no questions asked, no restocking fees.
100% safe. The ultrasonic sound is startling but completely harmless to your dog's hearing. There are no shocks, no vibrations, and no pain involved. It is considered a humane alternative to shock collars and citronella sprays.
All US orders ship free within 1–3 business days. Tracking information is sent by email immediately upon dispatch. We ship to the US, UK, Canada, and Australia.
The ultrasonic frequency is audible to dogs and some other animals. Cats may react slightly but typically ignore it after initial exposure. It does not affect humans at all. If you have other sensitive pets nearby it is worth testing on the lowest setting first.
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